Shipping Policy

Domestic Shipping (Canada):

Carriers: Shipping within Canada is provided by Canada Post and Purolator. All orders addressed to PO Boxes will be shipped via Canada Post.
Free Shipping: Free shipping is available for orders over $200 within North America.
Tracking: A tracking number will be included in your shipping confirmation email to allow you to track your purchase.
Liability: Once delivery is confirmed, Lashurel is no longer responsible for any lost, stolen, or misplaced packages.

International Shipping:

Carrier:International shipments are sent via DHL.
Shipping Fees: Worldwide shipping is available with applicable fees.
Tracking: A tracking number will be provided in your shipping confirmation email for you to track your purchase.
Customs and Fees: It is the purchaser’s responsibility to provide accurate address and contact information. Any additional customs charges or fees are the sole responsibility of the purchaser. For more information on customs fees, please contact your local postal or customs office.

Contact Information:

Important Information:

Accurate Information: Please ensure that you provide accurate address and contact information. Deliveries should be made to a location where you can personally receive the package.
Customs Fees and Charges: If customs fees and charges are refused at the time of delivery, your order will be returned, and you will not receive a refund for shipment costs.
Claims: Customers have up to 90 days from the date of the order to claim their package as lost for any sort of compensation regarding their order.
Out of Stock Products: If you wish to order an out-of-stock product, please let us know, and we will contact you as soon as it’s available.